Effective Date: 2025
At DRD Event Services, we value your privacy and are committed to protecting the personal information you provide when using our services. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with applicable laws. By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Includes your name, phone number, email address, billing address, and payment information when you make a reservation or inquiry.
• Event Details: Information about your event, such as location, date, time, and specific rental needs.
• Website Usage Data: Non-personally identifiable information such as IP address, browser type, and pages visited on our website, collected via cookies or similar technologies.
2. How We Use Your Information
The information we collect is used to:
• Process reservations, payments, and service requests.
• Communicate with you regarding your booking, including confirmations, updates, or changes.
• Customize our services to meet your needs.
• Improve our website, services, and overall customer experience.
• Comply with legal requirements and resolve disputes, if necessary.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal information, including secure servers, encrypted transactions, and restricted access to sensitive data. However, no system is entirely foolproof, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
• Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors, delivery personnel, or setup teams.
• Legal Obligations: Authorities or legal entities, if required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and track site usage. You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly as a result.
6. Your Privacy Rights
As a resident of Illinois, you have the right to:
• Request access to the personal information we hold about you.
• Request corrections to inaccuracies in your personal information.
• Request the deletion of your personal information, subject to legal and contractual obligations.
To exercise these rights, please contact us using the information provided below.
7. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services after such changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
DRD Event Services
Phone: 773.793.5458
Email: info@drdeventservices.com
Address: 3639 N. Odell, Chciago IL, 60634
By using our services, you agree to this Privacy Policy. Thank you for trusting DRD Event Services with your event rental needs.